ahead

Independent Software Vendor (ISV) Bern, Zürich, Barcelona

The ahead app is your companion for sharing knowledge, culture and communication

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Situation
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Before the launch of ahead and https://www.aheadintranet.com/de/, the team wanted to make sure that everything was in place in order to:

  • Safely handle and protect the following types of information:
    • Personal Identifiable Data (PID) of Customers, Partners and Employees
    • Any other type of data that customers will share or store using the ahead App
  • Wanted to get independent validation that data management, processes and governance are current and compliant:
    • Public Website, Production Environment (O365, Azure), and DevOps
  • Wanted to get all the accompanying legal and supporting documents ready:
    • Data protection declaration, Terms of Use, specific FAQ re. GDPR/DSG

Solution

LEANmade conducted a Privacy & Legal Assessment to establish the biggest risks and opportunities. This included:

  • Data Protection
    • Review of data management and access policies to ensure access to sensitive customer information is kept at an absolute minimum, and fully documented
  • Legal & Compliance
    • Creation of up-to-date documents and declarations to ensure full compliance
  • Transparency & Trust
    • As a digital native company, the ahead team is very clear about:

– customer data is handled with high standards of security and data protection

– based on state-of-the-art enterprise platforms and best practices

– properly documented at every turn, in full transparency

Results
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  • Following the initial Assessment and recommendations, LEANmade’s delivered:
    • Data protection declaration (Datenschutzerklärung)
    • Terms of Use (Nutzungsbedingungen)
    • FAQ for customers on how ahead handles Data-Privacy and -Security
  • As our Privacy and Compliance specialists truly understand IT, we were able to deliver a quick turn-around of the initial assessment, a lean scope of work and a fast completion – and thus remain very cost effective

 

  • As an overall result, the ahead team was able to further strengthen its’ already high standards of Data Privacy and Compliance